We recently had a motherboard changed on a Latitude D630 and then discovered some funny things happening in spiceworks. The laptop was being reported as an OptiPlex workstation instead of a Latitude laptop and the warranty info was incorrect. After looking into the problem I discovered the Service tag in the BIOS did not match the service tag on the bottom of the laptop and that is why information was being reported incorrectly. After being on the phone with Dell (and trying to use the asset application to change the service tag) I was told that the motherboard had to be replaced and the tech would put on the correct service tag. This didn't seem right to me as the system was working perfectly otherwise, so I did some digging on the net. Here is my solution.
Click Change User Account Control settings. As you can see, your current user account 'joanna' is an Administrator account, so you can control and change settings on this computer. Of course, when this window pops up, click Yes to continue. Move the small slider to bottom (Never notify), and click OK to finish. This wikiHow teaches you how to give yourself administrator privileges on a Windows computer. In order to do this, the computer in question must currently be logged into an administrator account. If this is the case, you can enable a hidden 'Administrator' account that you can then use to give yourself administrator privileges at any time. Solution 2: Reset Dell Inspiron laptop login password with the help of an accessible account with administrator rights. Access the Inspiron laptop with an account with administrator privileges. Click Start button, input lusrmgr.msc in the 'Search programs and files' box, and click lusrmgr.msc program.
Update: this 'How to' is quite old now and seems not to work on newer models. Some people have had luck with finding newer Dell diagsnostic cd images or see this article:
http://www.anchor.com.au/blog/2013/06/how-hard-is-it-to-set-the-service-tag-on-a-dell-motherboard/
9 Steps total
Step 1: Download the Dell Latitude and Inspirion BIOS Upgrade and Diagnostics CD
I found it here:
http://rs331tl.rapidshare.com/files/145322470/4125801/Dell_Portable_Bios_and_Diags_Rev_A34.zip
THIS LINK IS DEAD..try this instead
http://pcemporium.webs.com/Dell%20Bios%20Reset.iso
it's not the same software but works..
Step 2: Unzip the file and burn the ISO to a cd
Unzip the file using winzip or 7-zip and you will end up with a file called Dell Portable Bios and Diags Rev A34.iso. Use Nero, Roxio, Image Burn (whatever program you might have) to burn the image to a cd.
Step 3: Boot from the cd
Stick the cd in the laptop and turn it on. Hit F12 at the DELL logo and you will get the Preparing one-time boot menu ... choose CD/DVD/CD-RW Drive.
Step 4: Choose a selection
The cd will boot up and give you 4 options to select from. Choose option 3. Run the Service Tag Utility
Step 5: Erase the current service tag
Windows 10, Says I'm Not The Administrator Of My Own Computer ..
It will come up and warn you that choosing yes will erase the asset, owner and service tag. Luckily we don't use either of the first two fields so I just choose yes and hit enter. If you do use asset and owner info in the BIOS I suggest you write them down first.
How To Change Administrator On Dell Laptop
Step 6: Enter in the correct Service Tag
How To Find Or Change My Computer's Administrator (with ..
It will then erase the incorrect service tag and ask you to enter a new one. Enter in the correct one and hit enter.
Step 7: Verify the Service Tag
It will ask you to verify the service tag. Enter in the correct service tag and hit enter again.
Jan 07, 2020 This mod and the creator's second version are mods that make a small part of the game more realistic, but are definitely fun for people that have Sims that are really into gaming. Currently, playing a game on a gaming console or a computer allows the player to choose from a variety of different games, including MySims Go!, a game inspired. Realistic sims 4 mods.
Step 8: Are you Sure?
It will ask you if you are sure you want to change the service tag. Choose yes
Step 9: Operation successful
It should tell you it was successful. Remove the cd and reboot. Your service tag is now changed. I tried rescanning the laptop in spiceworks but alot of the info was still messed up so I deleted and scanned the network.. from there everything was fine.
I hope this comes in handy.
27 Comments
- CayenneAnthony384 Sep 2, 2010 at 09:18am
Usually the tech that does the replacement updates the bios and the service tag. Nice to have the utility just in case he forgets!
Thanks
- Poblanobradje Sep 5, 2010 at 03:41pm
Nice one mate. Very helpful.
JB - Thai PepperEmerson Leal Sep 6, 2010 at 05:32pm
Great research job! Thanks for share.
- JalapenoBHollinger Jan 24, 2011 at 09:34am
I used this and it made for an easy tag fix.
- TabascoKev840 Feb 10, 2011 at 01:53pm
You CAN use the asset utility to change the service tag. It is an undocumented switch. run asset /s SERVICETAG, where SERVICETAG = the service tag you want to enter. Works like a charm on Optiplex & Latitude.
- SerranoJohn8753 Feb 10, 2011 at 02:18pm
I basically wrote this how to because I could not get the /s to work. The Dell tech had me download a few different versions of asset from their website but that also failed using the /s. This was the only way I was able change the service tag.
- Pimientojohngr8 May 12, 2012 at 02:08am
Hi guys that link above does not work , i need to change the service tag in my laptop , really appreciated
Cheers
john - Pimientorendezo Oct 7, 2012 at 03:27pm
Hello,
Please share it again.
Thank You
- AnaheimJFMAN960 Dec 12, 2012 at 10:03pm
With all due respect to John's how-to, the link in that post does not work. I was able to find another link outside the community with an ISO that works for Latitude (I only tried it on D620, D830, and E6400). It does not appear to work for desktops - at least not the GX520 or GX745 models.
Here's the link: http://pcemporium.webs.com/Dell%20Bios%20Reset.iso
I found it under the blog: http://forums.mydigitallife.info/threads/19369-Dell-Bios-Editing-Removing-Bios-Lock-Changing-Service-Asset-Tag-Software-Here
I burned the ISO to CD, booted from same and it worked perfectly.
- SerranoJohn8753 Jan 25, 2013 at 08:32pm
Thanks JFMAN.. I'd been unable to find a new link but yours works fine :)
- Pimientodarrentownley2004 Nov 25, 2013 at 06:24pm
This does not work for Lattitude e6530. Does anyone know where I can get a newer version?
- Pimientogtoss Dec 28, 2013 at 12:05am
I can not get it to boot on my laptop
- Pimientowahiduzzamanwahid Feb 24, 2014 at 08:59am
Hello dear, It is not working for Dell Latitude E5420.
- Pimientojohnnywoodbury Jan 17, 2015 at 03:08am
THANK YOU SO MUCH!!! I had to replace my motherboard and when i did the service tag changed, so my windows was no longer genuine. i did the slmgr -rearm so many times until i couldnt do it anymore, then i thought well maybe i can change the service tag and then i stumbled upon this. I am so happy i had to create a profile to tell you thank you so much!! AWESOME! LIFE SAVER! I nearly paid to get a new product key! JUST AWESOME! saved me 110.00 bucks!
- Pimientoabdelhak2 Nov 18, 2015 at 09:43am
my problem is that i can't boot with cd/dvd , just internal HDD , anyone can help on this one ??
- 1
- 2
Forgot administrator password to login Dell Inspiron laptop? Lost BIOS password when you want to enter BIOS settings option on Dell computer?
Now let this passage tell you how to reset Dell laptop admin password and how to remove or clear BIOS password from dell laptop separately.
Question 1: How to Reset Dell Admin Password on Windows 7/8/10 Laptop
When we forgot Dell administrator password, we can consider this issue from different perspectives, in order to find appropriate and effective ways to reset forgotten Dell administrator password in different cases.
See All Results For This Question
Now we could think that whether the dell administrator is the only available one on Dell computer.
- If not, just login dell computer with another admin account and change or remove forgotten admin password on Control Panel or with command prompt.
- If it is, try to reset Windows password with reset disk firstly.
But don't worry if you don't have such reset disk. Dell administrator password reset Office deli od16s parts list. would become a little difficult but still can be solved.
Reset Windows 7/8/10 Dell Administrator Password without Disk
For Windows 8/10 dell laptop , even though you have no reset disk, other sign-in options still can make users logon available. For example, password hint, PIN code, Microsoft account can login locked Dell laptop too if you have set up. Even though all of them couldn't work, you still could try the following three ways to reset Windows password without disk after Windows admin password forgot.
How To Reset Administrator Password On Dell Inspiron 1545 Laptop
1. System password recovery tool
At first, let's share one easy utility that can reset Windows 10/8/7/Vista/XP and Windows server password effectively on your locked dell laptop.
As one of the easiest and most powerful password recovery tool, Password Genius provides Windows password recovery function. Once you get it, it would not only help you reset Windows forgotten administrator password, but also recover Office document and archives etc password in few seconds. But if you only want to reset dell laptop forgotten password, Windows Password Genius Advanced is OK.
1-1 Download and install iSunshare Password Genius Advanced on another accessible PC or laptop.
1-2 Run it and choose what you want to do 'Remove Windows administrator and user passwords' and select Windows password recovery program.
1-3 Insert bootable USB drive into computer and choose it to create password reset disk by clicking Begin burning button.
When it completes burning a reset disk, exit and plug it into locked Dell computer to set computer boot from USB drive. After you see Windows Password Genius runs, select Windows system and admin account. And then click Reset Password button to remove Windows admin password.
How To Remove An Administrator Off My Labtop? - Dell Community
Surely, if you want to resolve dell laptop admin password reset issue free, you can try following two methods, that seems more difficult than Windows Password Genius.
2. System Installation Disc
If you have forgotten Windows password, there are several utilities to reset it. One of them is Windows system installation disc. As a side note, this disc which would take about ten minutes to do, is a security hole in Windows 10 and earlier systems, which can prevent an attacker from hacking into computer with encryption. But we can use it to reset Windows password when locked out of laptop.
With it, you would not need anything else. Basically, you have to boot the locked dell laptop from the system installation disk and open up the Command Prompt. And then replace the Ease of Access Center application (utilman.exe) with another copy of the command prompt(cmd.exe). At last, you can use the 'net user' command to set new password for locked administrator.
Command to replace utilman.exe with cmd.exe:
move d:windowssystem32utilman.exe d:
copy d:windowssystem32cmd.exe d:windowssystem32utilman.exe Wildermyth clockwork tower.
Command to reset dell laptop admin password: net user
Refer to: Reset Windows 10 laptop password with installation CD
3. System Restore
Example: Use System Restore as Recovery Tool in Windows 8
When alteration leads to your system act strangely, you can undo that by performing a system restore operation. Similarly, you can restore system to early back up point in order to remove admin password. If Windows cannot start, you can use the Recovery Drive to launch System Restore. When Windows does start, you can launch System Restore from within Windows.
To do so, just access the System Protection taband click the System Restore button. In a moment, System Restore will begin an initialization process and you'll then see the introductory screen in the wizard driven interface. After System Restore starts, you'll see the first screen in the wizard driven interface. Click Next, and the most recent restore points will show. If you select the Show more restore points check box, you will see any older restore points that are still available. Select the restore point and restore system to that moment.
Compared to system restore, I will prefer to Windows password recovery tool or system installation disc, because I can make sure Windows administrator password can be reset for locked dell laptop, and they seems easier to do for computer newbie.
Question 2: How to Remove BIOS Password on Dell Laptop
Generally, when we want to remove BIOS password on computer to set up BIOS, we just need to shut down computer and move battery from mainboard. But it is just applied to compatible computer. For Dell computer, no matter your computer is taken with RTC or not, there is a PSWD jumper, also called password jumper. Only remove computer battery or clear RTC couldn't relieve dell BIOS password sometimes.
So now let's see how to clear BIOS password on Dell computer.
First we have to make sure that PSWD has two or three needles. For different needle PSWD, the way to clear BIOS password is different.
One: When PSWD is Two Needle
Cached
How To Change Administrator On Dell Laptop
Step 6: Enter in the correct Service Tag
How To Find Or Change My Computer's Administrator (with ..
It will then erase the incorrect service tag and ask you to enter a new one. Enter in the correct one and hit enter.
Step 7: Verify the Service Tag
It will ask you to verify the service tag. Enter in the correct service tag and hit enter again.
Jan 07, 2020 This mod and the creator's second version are mods that make a small part of the game more realistic, but are definitely fun for people that have Sims that are really into gaming. Currently, playing a game on a gaming console or a computer allows the player to choose from a variety of different games, including MySims Go!, a game inspired. Realistic sims 4 mods.
Step 8: Are you Sure?
It will ask you if you are sure you want to change the service tag. Choose yes
Step 9: Operation successful
It should tell you it was successful. Remove the cd and reboot. Your service tag is now changed. I tried rescanning the laptop in spiceworks but alot of the info was still messed up so I deleted and scanned the network.. from there everything was fine.
I hope this comes in handy.
27 Comments
- CayenneAnthony384 Sep 2, 2010 at 09:18am
Usually the tech that does the replacement updates the bios and the service tag. Nice to have the utility just in case he forgets!
Thanks
- Poblanobradje Sep 5, 2010 at 03:41pm
Nice one mate. Very helpful.
JB - Thai PepperEmerson Leal Sep 6, 2010 at 05:32pm
Great research job! Thanks for share.
- JalapenoBHollinger Jan 24, 2011 at 09:34am
I used this and it made for an easy tag fix.
- TabascoKev840 Feb 10, 2011 at 01:53pm
You CAN use the asset utility to change the service tag. It is an undocumented switch. run asset /s SERVICETAG, where SERVICETAG = the service tag you want to enter. Works like a charm on Optiplex & Latitude.
- SerranoJohn8753 Feb 10, 2011 at 02:18pm
I basically wrote this how to because I could not get the /s to work. The Dell tech had me download a few different versions of asset from their website but that also failed using the /s. This was the only way I was able change the service tag.
- Pimientojohngr8 May 12, 2012 at 02:08am
Hi guys that link above does not work , i need to change the service tag in my laptop , really appreciated
Cheers
john - Pimientorendezo Oct 7, 2012 at 03:27pm
Hello,
Please share it again.
Thank You
- AnaheimJFMAN960 Dec 12, 2012 at 10:03pm
With all due respect to John's how-to, the link in that post does not work. I was able to find another link outside the community with an ISO that works for Latitude (I only tried it on D620, D830, and E6400). It does not appear to work for desktops - at least not the GX520 or GX745 models.
Here's the link: http://pcemporium.webs.com/Dell%20Bios%20Reset.iso
I found it under the blog: http://forums.mydigitallife.info/threads/19369-Dell-Bios-Editing-Removing-Bios-Lock-Changing-Service-Asset-Tag-Software-Here
I burned the ISO to CD, booted from same and it worked perfectly.
- SerranoJohn8753 Jan 25, 2013 at 08:32pm
Thanks JFMAN.. I'd been unable to find a new link but yours works fine :)
- Pimientodarrentownley2004 Nov 25, 2013 at 06:24pm
This does not work for Lattitude e6530. Does anyone know where I can get a newer version?
- Pimientogtoss Dec 28, 2013 at 12:05am
I can not get it to boot on my laptop
- Pimientowahiduzzamanwahid Feb 24, 2014 at 08:59am
Hello dear, It is not working for Dell Latitude E5420.
- Pimientojohnnywoodbury Jan 17, 2015 at 03:08am
THANK YOU SO MUCH!!! I had to replace my motherboard and when i did the service tag changed, so my windows was no longer genuine. i did the slmgr -rearm so many times until i couldnt do it anymore, then i thought well maybe i can change the service tag and then i stumbled upon this. I am so happy i had to create a profile to tell you thank you so much!! AWESOME! LIFE SAVER! I nearly paid to get a new product key! JUST AWESOME! saved me 110.00 bucks!
- Pimientoabdelhak2 Nov 18, 2015 at 09:43am
my problem is that i can't boot with cd/dvd , just internal HDD , anyone can help on this one ??
- 1
- 2
Forgot administrator password to login Dell Inspiron laptop? Lost BIOS password when you want to enter BIOS settings option on Dell computer?
Now let this passage tell you how to reset Dell laptop admin password and how to remove or clear BIOS password from dell laptop separately.
Question 1: How to Reset Dell Admin Password on Windows 7/8/10 Laptop
When we forgot Dell administrator password, we can consider this issue from different perspectives, in order to find appropriate and effective ways to reset forgotten Dell administrator password in different cases.
See All Results For This Question
Now we could think that whether the dell administrator is the only available one on Dell computer.
- If not, just login dell computer with another admin account and change or remove forgotten admin password on Control Panel or with command prompt.
- If it is, try to reset Windows password with reset disk firstly.
But don't worry if you don't have such reset disk. Dell administrator password reset Office deli od16s parts list. would become a little difficult but still can be solved.
Reset Windows 7/8/10 Dell Administrator Password without Disk
For Windows 8/10 dell laptop , even though you have no reset disk, other sign-in options still can make users logon available. For example, password hint, PIN code, Microsoft account can login locked Dell laptop too if you have set up. Even though all of them couldn't work, you still could try the following three ways to reset Windows password without disk after Windows admin password forgot.
How To Reset Administrator Password On Dell Inspiron 1545 Laptop
1. System password recovery tool
At first, let's share one easy utility that can reset Windows 10/8/7/Vista/XP and Windows server password effectively on your locked dell laptop.
As one of the easiest and most powerful password recovery tool, Password Genius provides Windows password recovery function. Once you get it, it would not only help you reset Windows forgotten administrator password, but also recover Office document and archives etc password in few seconds. But if you only want to reset dell laptop forgotten password, Windows Password Genius Advanced is OK.
1-1 Download and install iSunshare Password Genius Advanced on another accessible PC or laptop.
1-2 Run it and choose what you want to do 'Remove Windows administrator and user passwords' and select Windows password recovery program.
1-3 Insert bootable USB drive into computer and choose it to create password reset disk by clicking Begin burning button.
When it completes burning a reset disk, exit and plug it into locked Dell computer to set computer boot from USB drive. After you see Windows Password Genius runs, select Windows system and admin account. And then click Reset Password button to remove Windows admin password.
How To Remove An Administrator Off My Labtop? - Dell Community
Surely, if you want to resolve dell laptop admin password reset issue free, you can try following two methods, that seems more difficult than Windows Password Genius.
2. System Installation Disc
If you have forgotten Windows password, there are several utilities to reset it. One of them is Windows system installation disc. As a side note, this disc which would take about ten minutes to do, is a security hole in Windows 10 and earlier systems, which can prevent an attacker from hacking into computer with encryption. But we can use it to reset Windows password when locked out of laptop.
With it, you would not need anything else. Basically, you have to boot the locked dell laptop from the system installation disk and open up the Command Prompt. And then replace the Ease of Access Center application (utilman.exe) with another copy of the command prompt(cmd.exe). At last, you can use the 'net user' command to set new password for locked administrator.
Command to replace utilman.exe with cmd.exe:
move d:windowssystem32utilman.exe d:
copy d:windowssystem32cmd.exe d:windowssystem32utilman.exe Wildermyth clockwork tower.
Command to reset dell laptop admin password: net user
Refer to: Reset Windows 10 laptop password with installation CD
3. System Restore
Example: Use System Restore as Recovery Tool in Windows 8
When alteration leads to your system act strangely, you can undo that by performing a system restore operation. Similarly, you can restore system to early back up point in order to remove admin password. If Windows cannot start, you can use the Recovery Drive to launch System Restore. When Windows does start, you can launch System Restore from within Windows.
To do so, just access the System Protection taband click the System Restore button. In a moment, System Restore will begin an initialization process and you'll then see the introductory screen in the wizard driven interface. After System Restore starts, you'll see the first screen in the wizard driven interface. Click Next, and the most recent restore points will show. If you select the Show more restore points check box, you will see any older restore points that are still available. Select the restore point and restore system to that moment.
Compared to system restore, I will prefer to Windows password recovery tool or system installation disc, because I can make sure Windows administrator password can be reset for locked dell laptop, and they seems easier to do for computer newbie.
Question 2: How to Remove BIOS Password on Dell Laptop
Generally, when we want to remove BIOS password on computer to set up BIOS, we just need to shut down computer and move battery from mainboard. But it is just applied to compatible computer. For Dell computer, no matter your computer is taken with RTC or not, there is a PSWD jumper, also called password jumper. Only remove computer battery or clear RTC couldn't relieve dell BIOS password sometimes.
So now let's see how to clear BIOS password on Dell computer.
First we have to make sure that PSWD has two or three needles. For different needle PSWD, the way to clear BIOS password is different.
One: When PSWD is Two Needle
Cached
<1> Find out PSWD, and remove power line until main board led turn off.
<2> Remove jumper cap on PSWD, start Dell computer and you will hear the sound of drop. And BIOS password is removed or cleared.
<3> Shut down Dell computer and take back jumper cap to PSWD
<4> Restart computer, and you don't need to enter BIOS password when you want to access BIOS setting screen.
Two: When PSWD is Three Needle
<1> Find PSWD, and remove power line until main board led turn off.
<2> Move jumper cap of PSWD from 1-2 needle to 2-3 needle, and start computer. You will hear sound of drop.
<3> Shut down computer and retrieve jumper cap of PSWD to 1-2 needle.
<4> Restart computer. Everything is OK.
So far, Dell admin password and bios password reset has been successful. You can do anything on dell computer software and hardware from then on.
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